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Contact
Bugs, requests, and questions all welcome.
Get in touch
The fastest way to reach me is on X, at @AbbsKnows. Messages there get read.
You can also reach me by email at hello@imissfiles.com.
Reporting a bug
If a tool did not work, the following makes it far quicker to fix, and I will usually be able to reproduce it from this alone:
- Which tool, and what you were trying to do
- Your browser and whether you were on a phone or a computer
- Roughly how large the file was, and where it came from — a scanner, a phone camera, exported from Word, and so on
- What happened instead of what you expected
Please do not send the file itself. I cannot receive your documents through the site by design, and I would rather keep it that way — a description of the problem is nearly always enough.
Requesting a tool
Tell me what you need and, more usefully, what you are currently doing instead. The workaround usually explains the requirement better than the feature request does.
Everything else
Questions about how files are handled are answered in the privacy policy, and the reasoning behind the whole approach is on the about page.